Sales & Customer Support Specialist

Seeking to hire a full-time Sales & Customer Support Specialist.  This individual will be responsible for communicating to customer daily while promoting and selling the services and equipment of the company..   

Responsibilities Include:

  • Interacting with customers via telephone, texting platform, or in person to provide support and information on products and services.
  • Actively promotes product/service features and benefits, quote prices and prepares appropriate forms.
  • Attract potential customers by answering questions related to the Internet, Voice products, camera offerings and other future services.
  • Creates and maintains customer accounts by recording account information accurately.
  • Assists with billing questions.
  • Manage inbound and outbound calls effectively and enthusiastically.

 

Ideal candidate will have experience with Excel and Word, good written and oral communication skills, attention to detail and can work in a fast pace environment.

An excellent benefits package is available including medical, vision, disability, 401k with employer match, paid leave days, sick leave days and holidays. 

Graphic Designer

Seeking to hire a full-time Graphic Designer.  This individual will be responsible for conceptualizing, designing, and producing sales and marketing collateral.   

Responsibilities Include:

  • Conceptualize, design, and produce sales and marketing collateral, corporate image pieces, and product pieces.
  • Help plan, design, and implement qualitative surveys and research projects including customer satisfaction, brand awareness, familiarity, demographics needs/opportunities, and trends, then track, analyze, and create reports.
  • Interact, collaborate, and work with the Director of Marketing and team members and other departments to ensure adherence to the company brand and quality standards in all works.

 

Applicants must have skills with Adobe Cloud programs and an Bachelor’s degree or equivalent experience in graphic design.

An excellent benefits package is available including medical, vision, disability, 401k with employer match, paid leave days, sick leave days and holidays. 

Email resume to jobs@midcentury.com or mail to Human Resources; Mid Century Communications; PO Box 380; Fairview, IL  61432.  Equal Opportunity Employer.

Think we're just a tech company? Watch the short video below to see the different types of jobs we have at Mid Century.

Mid Century is an Equal Opportunity Employer and offers an excellent benefits package including medical, vision, long-time disability, 401k with employer match, paid leave days, sick leave days and holidays.