Tier 2 Technician (Fairview Office)

We are looking for an eager and energetic individual to join our team. You’ll get to provision services on our fiber network, as well as help our customers have a great internet experience. Ideal applicants will have a background in an IT Helpdesk environment supporting Microsoft Windows, home networks and Wi-Fi. You’ll also need a great attitude and the ability to work in a fast-paced environment.

Responsibilities Include:

  • Processing service order and trouble tickets
  • Provisioning customer services
  • Providing support to customers and installation technicians
  • Processing trouble tickets and service orders

Candidate must have an understanding of MS Office or equivalent, required to have good written and oral communications skills, and should be able to support Microsoft Windows, IP networking and Wi-Fi, self starter and able to work independently as well as in a team environment.

Mid Century offers an excellent benefits package including medical, vision, long-time disability, 401k with employer match, paid leave days, sick leave days and holidays. 

Service Technician (Fairview Office)

We are looking for an individual with telecommunications knowledge, technical understanding, documentation skills, and attention to detail to join our team. This position requires the individual to be highly motivated and meet deadlines, perform under stress, identify problems and find resolutions, and achieve optimum results. 

Responsibilities Include:

  • Maintain and repair copper and fiber optic services for business and residential customers.
  • Maintain and repair existing equipment.
  • Locate copper and fiber facilities.
  • Keep accurate inventory records and all repair-related forms and report for work performed.
  • Notify internal departments of any changes for mapping or records.
  • Required to participate in a weekly rotating “on-call” schedule for after hours and weekends covering troubles and locates.
  • Required to have a valid driver’s license.
  • During a normal work shift employee works between indoor and outdoor weather conditions.


Candidate must have a high school diploma or equivalent and preferred three years’ experience in outside plant, engineering, or construction.

Mid Century offers an excellent benefits package including medical, vision, long-time disability, 401k with employer match, paid leave days, sick leave days and holidays. 

Email resume to jobs@midcentury.com or mail to Human Resources; Mid Century Communications; PO Box 380; Fairview, IL  61432.  Equal Opportunity Employer.

Think we're just a tech company? Watch the short video below to see the different types of jobs we have at Mid Century.

Mid Century is an Equal Opportunity Employer and offers an excellent benefits package including medical, vision, long-time disability, 401k with employer match, paid leave days, sick leave days and holidays.