Installation Technician
Seeking to hire a full-time Installation Technician. This individual is primarily responsible for the installation of Mid Century’s fiber and copper facilities.
Responsibilities Include:
- Install and repair copper and fiber optic services for business and residential customers.
- Install and repair all types of single or multiple-line telephone installations.
- Install new services and equipment for subscribers.
- May install protectors and demarcation devices at subscriber premises.
- Notify Mapping and Tier 2 Departments of any changes need for subscriber records.
- Required to participate in an on-call rotation.
Applicants must have working knowledge of Windows O/S, basic electronics, circuit diagrams. Prefer applicant with telecom experience a plus.
An excellent benefits package is available including medical, vision, disability, 401K with employer matching, paid leave days, sick leave days and holidays.
Tier 2 Technician (at Fairview, IL Office)
Seeking to hire a full-time Tier 2 Technician. This individual is primarily responsible for supporting internal staff on the installation of service and providing technical customer support for services at their location.
Responsibilities Include:
- Supporting Service Technicians in the field and provisioning network electronics and cross connects for such.
- Assisting with the provisioning and installation of telephone and internet services on a timely basis.
- Reviewing new installation requests for service provisioning and coordinating special access services/circuits.
- Providing technical customer support for any service-related issues.
- Monitoring the customer trouble queue and dispatching to the proper Service Technician if issue cannot be resolved over the phone.
Applicants must have working knowledge of Windows O/S, IP networking and Wi-Fi. Prefer applicant with IT related background and telecom experience a plus.
An excellent benefits package is available including medical, vision, disability, 401K with employer matching, paid leave days, sick leave days and holidays.
Email resume to jobs@midcentury.com or mail to Human Resources; Mid Century Communications; PO Box 380; Fairview, IL 61432. Equal Opportunity Employer.
Think we're just a tech company? Watch the short video below to see the different types of jobs we have at Mid Century.
Mid Century is an Equal Opportunity Employer and offers an excellent benefits package including medical, vision, long-time disability, 401k with employer match, paid leave days, sick leave days and holidays.